Call Back

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Call Back Server


iPICO Mobile SIP Client                     PICO Mobile SIP Client


WWWT has successfully designed, developed and deployed several voice products and services solutions based on the SIP protocols and open standards interoperating with other components such as voice gateways, SIP proxies, softswitches and VoIP clients.


The main characteristics of the Value Plus-SIP Value Added Services- Application are: Telephony Recording over IP, VoIP Conferencing, SIP and IVR Middleware for Prepaid and Call Back application, IP Voice Mail and VoiceXML IVR.

About the Mediant™2000 VoP Gateway

AudioCodes Mediant 2000 is based on the VoIPerfect™ architecture, AudioCodes’ underlying, best-of-breed core technology for all of its products, presently supporting close to 10 million VoP ports deployed worldwide.


The Mediant™ 2000 VoP Gateway is the cost-effective, entry-level member in the AudioCodes family of market-ready, standards-compliant, media gateway voice network products.


Intelligently packaged in a stackable 1U chassis especially designed for small or remote locations, the Mediant 2000 is the right-sized solution for various market needs, such as Enterprise Networking, Contact Centers, Toll Bypass, VoIP Trunking and IP-Centrex.


System Capabilities

Users will register to the system via the web where they will be provided with an access number. Registered users will be offered the following capabilities:


  • Unlimited multi user Call Back system - based on user DID detection
  • Unlimited multi user Call Through system - User identification by CID or Password.
  • Management tool - based on customer's Intranet (BUI).
  • IVR (Interactive Voice Response).
  • Sequence of calls.
  • User's Phone Book - Short-Dial numbers to prioritized destinations.
  • Interface with integrative billing system (CDR).
  • Simple and convenient system operation.
  • E1/T1 connectivity to the PBX infrastructure or PSTN switch.
  • Connectivity to IP-PBX or IP network via standard SIP protocol.
  • National Call Back - User identification by CID detection.
  • SMS Call Back (optional).
  • Call Through - User identification by CID detection or password.
  • Provisioning (Multi Tenant).
  • Defines period of use for each user.
  • Interface with integrative billing system.
  • Reports.

Method of Operation

The system will be comprised of a Linux Server, which will also be a Web server.


Clients will be able to login to the server via the Web in order to register, obtain pin number, and to perform administrative tasks.


The AudioCodes Mediant™ 2000 VoIP Gateway will be used as the PSTN Access Gateway (E1/T1 – PBX interface). The system architecture is based on IP, RTP and SIP for communication.


The platform is modular and can scale from 15 call back sessions for the enterprise market to thousands of sessions based on the same platform.

Incoming and Outgoing Calls


A trunk (E1 or T1) from the telephone company or the PBX will be connected directly to the AudioCodes Gateway.

This trunk will be used for incoming and outgoing calls to and from the system.


A set of DID numbers will be allocated by the system to subscribers calling the system.


Call Back Server Administrator

A system administrator with high priority privileges will be able to login to the system.


The administrator’s task includes maintaining the list of users allowed to use the system as well as updating system parameters .


Hardware Requirements



QTY

Description

Redundancy

Entry Level




MP104/108

Or

Mediant™ 2000 VoIP SIP

Gateway

1

4/8 ports

30 ports

N+1

Intel Linux server

1

ProLiant DL140 Intel® Xeon™

Processor 2.40GHz/533MHz-

512KB, 512MB (Rack) 80GB

AT

Dual power

supply, N+1

Small ASP /Large Corporate




Mediant™ 2000 VoIP SIP

Gateway

1

24/30 –192/240 ports

N+1

Intel Linux Server

2-3

ProLiant DL360 G3 Intel®

Xeon™ Processor

2.40GHz/512KB (533MHz

FSB), 512MB

Dual power

supply, Raid 5,

N+1

Telco’s/Large ASPs




Mediant™ 2000 VoIP SIP

Gateway

2-N

768-960 ports

N+1

Sun Fire V210/240 Server

3


N+1

IP BPX




Intel Linux server

1-2

30-120 concurrent users

Dual power

supply, N+1

Soft Switch




Sun Fire V210/240 Server

3

Up to 1000 concurrent users

N+1

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